Good questions.
Thoughtful answers.

Appointments are normally in Nanaimo, British Columbia. Confirm the location and arrival details directly before travelling. The city guides describe communities we welcome inquiries from; they are not additional studios.

If you have no travel options, ask whether a home visit can be arranged. Availability and service suitability are confirmed directly. A travel surcharge is added to the service price, with the final amount agreed before booking.

The approximate guide is $50 per 60 minutes of travel. Examples provided by Island Locks are about $50 for Parksville and $100 for Victoria or Courtenay. These are indicative add-ons, not fixed quotes or included service prices. Ask for the total for your location.

Use the contact form or email [email protected]. Describe your current hair, the service you are considering, and your preferred timing. Sending a message starts an inquiry; an appointment is only booked once the details are confirmed directly.

Prices depend on the service and individual assessment. Ask for a quote describing your current hair and goals. Any home-visit travel surcharge is an additional charge discussed before booking. A full service price list has not yet been published.

Current photographs can help begin a conversation. You can share them by email when requested. Include clear wider views and a closer image of any concern. Photographs do not replace assessment or guarantee a particular result. The initial website form does not accept file uploads.

Yes. Ask for washing and drying guidance suited to your formation method, materials, and stage of locs. Use products according to their directions and plan enough time to rinse and dry. Do not adopt a fixed washing schedule from a general guide without considering your own routine.

That depends on your locs, your preferred finish, and how your hair behaves between visits. We can discuss the changes to watch for and how to plan appointments. There is no single maintenance interval promised to every client.

Your preferred appearance is part of the conversation. Some clients like a defined finish; others want softer roots, loose ends, or natural character. Tell us what you want to preserve as well as what you would like help with.

Ask about your specific concern and share clear photographs if requested. Mention previous repairs or extensions where known. Suitability and the scope of any work are confirmed after assessment; avoid cutting or repeatedly working an unfamiliar area before seeking advice.

Please discuss requirements first. Materials, length, matching, sourcing, and preparation need an individual conversation. If you already have hair, provide its supplier information when requested so suitability can be discussed before arrangements are finalised.

Seek advice from a qualified healthcare professional about ongoing symptoms or unexplained hair loss. Cosmetic loc services do not diagnose or treat medical conditions. Do not keep a painful hairstyle in place simply because it looks neat.